Shop policies

Custom dyeing orders are priced according to the yarn base - no additional charge for creating a colorway just for you!***
Payment is due at time of purchase
Shipping is via USPS unless other arrangements are made prior to invoicing
Order cancellation accepted only before order ships
In stock items will ship on the next Monday or Friday
Custom orders and out of stock items will take between 10-14 days to ship
Returns are accepted within 30 days from ship date and the item(s) must be unused, and in the condition received, with original packaging. Refund or store credit will be issued depending on the condition of the return.
Buyer pays return shipping on returns and both way on exchanges
Please call, text or email if there is a problem with your order - I will do everything within my power to make it right.
*colors of fiber and yarn may be distorted due to variations in computer monitors. A text with more pictures of the item can be sent to you on request.
**acid dye bonds break down in hot water. Please wash all hand dyed items separately in cold water. Hand dyed items may bleed a bit at the first wash. Placing a color catcher in the wash water is advised to keep loose dye from settling on a lighter area.
***please don't request that I copy another indie dyers colorway, that's just not cool
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